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CloudProtected
Do you provide SSH access?
On request, we can enable SSH access for your account(s). This is not enabled by default. Please ...
What are the E-mail settings?
Our web-servers run E-mail servers, you can find the correct values to connect using a stand-alon...
How to start E-mailing
C-panel offers E-mail capabilities, you can use this to start E-mailing through your own domain. ...
Do you provide backups?
Our servers do have JetBackup installed, and backups are taken every week, but always keep your o...
Do you provide an auto installer on Shared Hosting?
Yes, we are running “Softaculous” on our servers. This allows you to install 100+ CMS systems, li...
Do you allow remote MySQL on Shared Hosting?
Yes, we allow remote MySQL connections, just add the remote IP into the “Remote MySQL” section an...
Are your servers protected against DDoS?
Yes, our servers are protected against network layer attacks though filtering, and for Applicatio...
What web-server are you using on Shared Hosting?
We use LiteSpeed to provide lightning fast speeds on our shared hosting platform. The servers als...
Do you provide mail hosting on Shared Hosting?
Yes, we offer mail hosting, you can set-up E-mail accounts through Cpanel.
Do you provide free SSL/TLS on the Shared hosting?
Yes, we have Lets Encrypt enabled, you can generate free certificates through the Cpanel. Look fo...
Where are your servers located?
Our shared hosting servers are located in The Netherlands, near Rotterdam.
I activated my web-hosting but I did not receive any notification?
The creation of your hosting package happens in the background, it might take a minute or two. Wh...
Webhosting
Help with our web hosting platform.
How long will the set-up take?
Our whole platform runs completely automatic after we receive your payment, your package will be ...
Cancel active subscription
If you want to stop using our service, you can cancel the product on PayPal, we can not do this o...
Change PHP version
As we use Cpanel with CloudLinux, we support all kinds of PHP versions. You can choose the PHP ...
Uploading files to your hosting
You can upload or create files in various different ways. We will describe two of the most popula...
How to add a sub-domain
The guide will help you to set up a sub-domain on your website. A sub-domain can be used for vari...
How to create a database
It's possible to create MySQL (MariaDB) databases directly from the Cpanel. Before you do so, che...
How to login into Cpanel
We use Cpanel to give you access to your hosting service. We run multiple hosting servers, and yo...
Domains
Information about domains
General
General help articles.
Billing
Help articles about billing related subjects.
Payment processing
Processing payments through our platform.
Auto renewal using Credits
You can add credits to your accounts and enable "Auto credit renewal" for your services of choice...